Last Updated: May 1, 2026
1. Introduction
ThePost ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email service, website, and related applications.
By accessing or using ThePost, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
2. Information We Collect
2.1 Information You Provide
- Account details (name, email address, password)
- Profile information, signatures, and custom settings
- Payment and billing information (processed securely via Stripe)
- Content of emails, contacts, and files you upload
2.2 Information Collected Automatically
- Device information, IP address, browser type, and operating system
- Usage data: login times, feature interactions, and performance metrics
- Cookies and similar tracking technologies (see our Cookie Policy)
3. How We Use Your Data
We use your information solely to:
- Provide, maintain, and improve our email services
- Authenticate your identity and secure your account
- Process payments and send service-related notifications
- Comply with legal obligations and prevent fraud
4. Data Sharing & Third Parties
We do not sell your personal information. We may share data only with:
- Service Providers: Trusted partners who assist in hosting, payment processing, and customer support (bound by strict DPAs)
- Legal Requirements: When required by law, regulation, or valid legal process
- Business Transfers: In the event of a merger, acquisition, or asset sale (you will be notified)
5. Data Security
We implement industry-leading security measures including AES-256 encryption, TLS 1.3, end-to-end encryption (E2EE) for supported clients, regular third-party security audits, and SOC 2 Type II compliance.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing activities
- Data portability (export your data in a machine-readable format)
- Withdraw consent at any time without affecting prior lawful processing
To exercise these rights, contact us. We will respond within 30 days.
7. Data Retention
We retain your data as long as your account is active. Upon account deletion, all personal data is permanently purged from our servers within 30 days, except where legally required to retain certain records.
8. International Transfers
Your data may be transferred to servers outside your country. We ensure appropriate safeguards (Standard Contractual Clauses, adequacy decisions) are in place to protect your information in accordance with this policy.
9. Children's Privacy
ThePost is not intended for users under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us immediately.